Privacy Policy
Effective Date: October 10, 2026 Last Updated: October 10, 2026
This Privacy Policy explains how Lösung Elektrohandel GmbH (“we,” “us,” or “our”) collects, uses, and protects your personal data when you visit our official business portfolio website located at https://losungelektrohandel.at.
We process your data strictly in accordance with the European General Data Protection Regulation (GDPR).
1. Data Controller (Who We Are)
The entity responsible for processing your personal data is:
- Company Name: Lösung Elektrohandel GmbH (FN: 620866 p)
- Physical Address: Wiedner Gürtel 13, Turm 24/3.Stock, 1100 Wien, Austria
- Contact Email: info@losungelektrohandel.at
2. The Data We Collect & Why We Process It
As a static business portfolio website, we collect and process minimal data. Below is a complete breakdown of what happens when you visit our site:
| Category | What Happens | Legal Basis (GDPR Art. 6) | Retention Period |
|---|---|---|---|
| Contact form submissions | Our contact form has no backend connection. No name, email address, or message content is collected, transmitted, or stored through the website. | N/A — no processing occurs | N/A |
| Server access logs | All diagnostic, traffic, and access logging features have been fully deactivated within our cloud infrastructure. No history of your IP address, browser configuration, or visit timestamps is recorded or retained by us or our hosting provider. | N/A — no processing occurs | N/A |
| Transient technical delivery | When you load a page, Microsoft Azure processes your connection request strictly in transient machine memory to deliver the static site files to your web browser. This data is dropped immediately after the files are sent. | Legitimate Interest (Art. 6(1)(f)) — to securely deliver website content | Dropped immediately after delivery |
| Google Fonts rendering | Our website uses Google Fonts (Roboto) loaded via CSS @import. When you visit any page, your browser establishes a connection to fonts.googleapis.com to download the font files. In this process, your IP address is transmitted to Google. This transmission is outside our control. For more information, see Google’s Privacy Policy and Google Fonts Privacy Supplement. |
Legitimate Interest (Art. 6(1)(f)) — to properly render website typography | Google retains data per their own policies |
| Google Maps embed (contact page only) | Our contact page includes an embedded Google Map. If you visit that page, your browser connects to Google Maps servers. This transmits your IP address to Google. This transmission is outside our control. For more information, see Google’s Privacy Policy. | Legitimate Interest (Art. 6(1)(f)) — to display our business location | Google retains data per their own policies |
3. Sharing and Transfers of Your Data
We do not sell, rent, or trade your personal data. The only data transmissions that occur are described in Section 2 above.
Hosting Provider:
- Provider: Microsoft Corporation (Microsoft Azure)
- Service Provided: Cloud infrastructure, data storage, and web hosting services
- Data Location: European Union
- Purpose: To securely store and serve our static website files and maintain service availability
- Privacy Safeguards: Data is protected under Microsoft’s robust enterprise security frameworks and compliance standards
Third-Party Services:
- Google LLC (Google Fonts): When loading our website, your browser connects to Google servers to fetch font files. Your IP address is transmitted to Google. Google is headquartered in the United States. Google provides EU Standard Contractual Clauses as a safeguard for international data transfers. See Google’s Privacy Policy.
- Google LLC (Google Maps): When viewing our contact page, your browser connects to Google Maps servers. Your IP address is transmitted to Google. See Google’s Privacy Policy.
International Data Transfers: Where any of our service providers transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including EU Standard Contractual Clauses where applicable.
4. Your Rights Under GDPR
As an individual protected under EU data law, you hold the following statutory rights regarding your personal information:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): Request that we permanently delete your personal data.
- Right to Restrict or Object: Halt or limit the processing of your data under specific conditions.
- Right to Data Portability: Obtain your data in a structured, machine-readable format.
- Right to Withdraw Consent: If we rely on your consent to process your data, you can withdraw it at any time by emailing us.
To exercise any of these rights, contact us directly at info@losungelektrohandel.at.
5. Right to File a Complaint
If you believe our processing of your personal data violates the GDPR, you have the right to lodge a formal complaint with a competent supervisory authority. Given our location in Austria, this is:
Austrian Data Protection Authority (Datenschutzbehörde)
- Website: https://www.dsb.gv.at
- Address: Barichgasse 40–42, 1030 Wien, Austria
6. Updates to This Policy
We may periodically update this policy to reflect changes to our website tools or European regulatory frameworks. Check this page to view the current version.